Gazzetta is a research lab that studies how information services stay relevant where that's hardest: under autocracy, in exile, or cut off from the people they're trying to serve.
What we do: Audience research and service design where standard methods don't work.
How we work: Independent researchers and practitioners from different fields and countries, united by a commitment to utility. We bring diverse expertise to each problem, assemble around projects, and work with partners facing real constraints.
What we do
- Map how communities actually get and share information, so strategy starts from reality
- Design news products and services that fit into people's lives
- Help newsrooms realign around who they serve, not what they've always done
- Train teams to work under pressure and in constrained environments
- Connect peers across independent media to share what works
How we work
- Empathy over assumptions
- Methods tested in the field, built for constraints
- Processes that are clear enough for others to use and improve
- Autonomy and shared purpose over coordination for its own sake
Join in
- Subscribe to re:noted for twice‑monthly updates from Patrick and Madison on service design, research and fieldwork.
- Subscribe to re:filtered, Patrick’s newsletter on where civic media is headed.
- Join upcoming gatherings.
- Get in touch: hello@gazzetta.xyz.